Frequently Asked Questions
Everything you need to know about your HBADA experience.
What is the standard shipping time for HBADA ergonomic chairs?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
Do HBADA products come with a warranty?
Yes, all HBADA chairs include a comprehensive 3-year warranty covering manufacturing defects and functional parts to ensure your long-term comfort and satisfaction.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return the item in its original packaging within 30 days for a full refund.
Are the chairs difficult to assemble?
Not at all. Each HBADA chair comes with a detailed instruction manual and all necessary tools. Most customers find they can complete the assembly in approximately 15-20 minutes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for easy monthly payments.
How do I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery in real-time.